What does $49/month actually buy?
It covers hosting and site support plus the Owner Portal operations desk: inquiry records and context, setup-aware chosen-email alerts, inquiry triage and AI-assisted reply drafts for owner review, approved availability context and conflict review, and guest records associated with your property.
Will DirectStay send AI-written replies without me?
No. DirectStay can prepare an AI-assisted draft using the guest's inquiry and your approved property information. You can review it, edit it, ignore it, or choose Send yourself. No inquiry reply is sent until you choose Send.
Who owns the site and property materials?
DirectStay builds and hosts the site while your plan is active. You own your property brand, owner-provided photos, owner-approved facts, rates, guest relationships, and bookings. DirectStay code, templates, systems, and hosting remain separate.
What happens if I cancel?
You can cancel anytime. Service end dates and any final handoff are governed by the written agreement.
Is DirectStay a booking engine?
DirectStay provides a direct property site, inquiry path, and owner tools. It can show approved availability context and collect stay details, but the owner confirms rates, availability, payment, terms, and accepted bookings.
Do I have to leave Airbnb or VRBO?
No. DirectStay works alongside the channels you already use. They can remain discovery channels while repeat guests, referrals, and direct inquiries have a clearer owner-controlled place to land.
Can I use my own domain?
Yes. A directstay.app/yourproperty address is included. A custom-domain upgrade can be discussed later under a separate written agreement.
Can DirectStay use my current listing photos?
Public listing photos can help with a private first look. Nothing is published unless the owner approves the materials and confirms DirectStay may use them.
How quickly can the site launch?
We start with a private review. Launch timing depends on property details, owner approvals, availability setup, and the agreement.